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Privacy Policy

NY-Compassionate-Care.Com privacy policy

NY-Compassionate-Care.Com is an educational website provided through the NYMMA, a 501(C)3, nonprofit organization (collectively referred to as We, Us, NYMMA or NY-Compassionate-Care.com). We respect your right to privacy.  We know privacy matters and that personal decisions are meant to be kept discreet. This Privacy Policy describes the kinds of information we collect from you, and how we use it. Please read it carefully.

We reserve the right to change or modify this Privacy Policy at any time. Any changes will be effective upon being posted unless otherwise noted. If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register) and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this website for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the NY-Compassionate-Care.Com Website. Please exit the site immediately if you do not agree to the terms of this Privacy Policy.

  1. What information do we collect
  2. Use of Cookies
  3. What do we use information for
  4. Information shared in public areas
  5. Disclosure of information
  6. Disclosure to Third Party Websites
  7. How do we protect information
  8. Contacting NY-Compassionate-Care.Com

Collection of information

We may collect “Personal Information” about you – such as your name, address, telephone number, email address or health information when you register an account, update an existing profile, use interactive tools, sign up for newsletters or other communications, participate in surveys or provide data in a public forum. Even if you do not register, we may collect information through cookies, website beacons, and device applications or from external sources.

Some of NY-Compassionate-Care.Com’s website (the “NY-Compassionate-Care.Com website,” the “site,” or the “website”) or tools (such as certain quizzes or calculators) do not retain your Personal Information, while others may or may not store your Personal Information. Where we or the site do retain Personal Information, we will use it in accordance with this Privacy Policy, the Terms of Service and the authorization you provide at the time you submit Personal Information in order to use the tool.

At various times as you use the site, you will be given the option of providing us with Personal Information in order to receive recurring informational/promotional newsletters – such as a newsletter relating to a specific health condition – via email from NY-Compassionate-Care.Com and/or directly from third parties.


We may collect information about your use of this and other websites through the use of Cookies and Web Beacons. “Cookies” are small data files that are stored on the hard drive of the computer you use to view a web site. Every computer that accesses the NY-Compassionate-Care.Com website may be assigned a different cookie by NY-Compassionate-Care.Com. “Web Beacons” are graphic image files embedded in a web page that are typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from your browser, such as the IP address, the URL of the page on which the beacon is located, the type of browser that is accessing the site and the ID number of any Cookies on your computer previously placed by that server.

Use of collected information

NY-Compassionate-Care.Com will not sell or share your personally identifiable information with third parties except as noted within this Privacy Policy. Further, NY-Compassionate-Care.Com will not intentionally collect data of anyone known to be under the age of 18. Use of the website is intended for adults (see Terms of Service for further information).

Information that we collect may be used to help improve the services we provide to our users, administer accounts, provide access to various tools and services, respond to inquiries, obtain feedback, analyze user activity, tailor content or advertising, conduct research, quantify or measure user activity, or send personalized messages pertaining to health interests including news, announcements, reminders and opportunities. We may also combine Personal and non-personal information with information from external sources.  Third parties may also use non-personal information in order to display advertising that reflects the interests and preferences of our user community. We may provide non-personal information at an aggregate level to potential sponsors, advertisers and other relevant third parties.

We may also use Cookies in order to enable us to conduct surveys for our own use and on behalf of our advertisers. These Cookies may be used to determine whether you have seen certain content or advertising so that we may request your opinions. We may also use Cookies to authenticate respondents or to help you pick up where you left off in a survey. If you have Cookies disabled you may not be able to participate in some surveys.

Third parties under contract with NY-Compassionate-Care.Com may use Cookies or Web Beacons to collect information about your usage of the NY-Compassionate-Care.Com website, including which health topics you have viewed. These third party advertising service providers may use this information, on our behalf, to help NY-Compassionate-Care.Com deliver advertising on this site as well as on other sites on the Internet based on your browsing activity on our sites. NY-Compassionate-Care.Com may further customize the advertising on these third party sites based on additional information to the extent known by NY-Compassionate-Care.Com or these third parties.

We may independently or through third parties not limited to Google Analytics’ utilize 3rd-party audience data such as age, gender, and interests to better understand the behavior of our website visitors and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Network Advertising Initiative opt-out page https://optout.networkadvertising.org, or another similar service, by adjusting your browser settings so that it does not share cookies and/or by opting-out of Google Display Network ads’ preferences at http://www.google.com/ads/preferences/.

If you do not want your Personal Information used by NY-Compassionate-Care.Com, do not provide this information through registration or any other collection medium through our website.

You may have the ability to review, correct or update information that you submit through registration. However, other, tools and applications may not be available to update. In some cases, we may not be able to remove your Personal Information.

When you sign up for our email newsletters or at any time, you can choose to opt out of receiving additional promotional newsletters from NY-Compassionate-Care.Com or our sponsors.

Information shared in public areas

Any information (including Personal Information) that you share in any online community area including a chat room, Health Community, Ask Our Expert posting or online discussion is by design open to the public and is not private, as discussed in our Terms of Service. You should think carefully before posting any Personal Information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.

If you mistakenly post Personal Information in our Community areas and would like it removed, you can send us an email to request that we remove it by contacting us at the email provided below and accessible through the NY-Compassionate-Care.Com.org website. In some cases, however, we may not be able to remove your Personal Information.

Disclosure of information

Except as described in this Privacy Policy or as specifically agreed to by you, NY-Compassionate-Care.Com will not disclose any Personal Information it gathers from you through this site. We may release Personal Information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose Personal Information as described below.

Disclosure to Third Party Websites

Certain content, services and advertisements offered to you through the site are served on, or contain links to, websites hosted and operated by a company other than NY-Compassionate-Care.Com (“Third Party Websites”). Except when necessary to provide you with a service or information you request,  NY-Compassionate-Care.Com does not disclose your Personal Information to these Third Party Websites without your consent. However, you should be aware that any information you disclose to the other websites once you access these other websites is not subject to this Privacy Policy. NY-Compassionate-Care.Com does not endorse and is not responsible for the privacy practices of these Third Party Websites. You should review the privacy policies belonging to such a Third Party Website to understand how it collects and uses your Personal Information. NY-Compassionate-Care.Com will make an effort to make it obvious to you when you leave our website and enter a Third Party Website, either by requiring you to click on a link or by notifying you on the site before you visit the Third Party Website. In addition, if you see a phrase such as “Powered by” or “in association with” followed by the name of a company other than NY-Compassionate-Care.Com, then you are on a website hosted by a company other than NY-Compassionate-Care.Com.

Security Measures

We take reasonable security measures to protect the security of your Personal Information. Despite NY-Compassionate-Care.Com’s efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

The security of your Personal Information is important to us. When you enter Personal Information (including personal health information in various tools on our website), for example, we may encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.

Contacting NY-Compassionate-Care.Com about your personal information

Please send us an email at [email protected] if you have any questions about this Privacy Policy or the Personal Information we maintain about you.